Privacy Policy for Bardwell Creative’s Custom GPT Tools

Effective: September 4, 2024

1. Introduction

Bardwell Creative (“we”, “us”, or “our”) is committed to protecting the privacy of users interacting with our Custom GPT tools (“the Tools”), powered by OpenAI’s ChatGPT platform. This Privacy Policy explains how we handle your personal information during interactions with any Custom GPT tools hosted on the ChatGPT platform. Bardwell Creative does not have access to any data you input into these Tools.


2. Information We Collect

Bardwell Creative does not collect, store, or have access to any data you provide while using our Custom GPT Tools. All interactions and inputs are processed solely by OpenAI’s ChatGPT platform during your session.

Data processed by the Tools may include:

  • User Input: Any information or data you enter during a session, such as financial details, creditor communications, or other inquiries.
  • Usage Data: Information about how you interact with the Tool, which is handled directly by OpenAI for the purpose of improving its services.


3. Use of Your Information

The data you provide while interacting with the Tools is used solely for the purpose of generating responses and assisting with your queries in real time. Bardwell Creative does not access or retain any of this information. The data you input is processed and handled by OpenAI in accordance with their own privacy practices.


4. Data Confidentiality and Third-Party Hosting

Your interactions with any Bardwell Creative Custom GPT tool are hosted and processed by OpenAI’s ChatGPT platform. Bardwell Creative does not store, access, or retain any personal information from your session. For information on how OpenAI handles your data, please refer to OpenAI’s Privacy Policy.

Important Note: Bardwell Creative encourages users to avoid sharing sensitive information (e.g., new bank account details) in interactions with creditors or when using the Tools, following our communication guidelines.


5. Storage of Data

Bardwell Creative does not store any data from your sessions with our Custom GPT Tools. Any data retention or analysis is handled solely by OpenAI for purposes such as model improvement, and Bardwell Creative has no access to this data.


6. User Responsibilities

To ensure the safe and effective use of our Custom GPT Tools, you should:

  • Avoid sharing unnecessary or sensitive personally identifiable information during interactions with the Tools.
  • Follow Bardwell Creative’s creditor communication guidelines to ensure that sensitive financial details are protected.
  • Ensure that any sensitive data you share with third parties is appropriately redacted before submission through the Tools.


7. Security Measures

The Tools are hosted on OpenAI’s ChatGPT platform, which applies its own security measures to protect the data processed during interactions. While Bardwell Creative does not have control over OpenAI’s security practices, we advise users to exercise caution when submitting sensitive information.

8. Third-Party Links and Tools

As the Tools are hosted on OpenAI’s platform, any interaction is governed by OpenAI’s privacy policies. We recommend reviewing OpenAI’s Privacy Policy for more information on their data-handling practices. Additionally, any third-party links provided within the Tools are subject to their own privacy policies, and Bardwell Creative is not responsible for the content or privacy practices of these external sites.


9. Your Consent

By using any of Bardwell Creative’s Custom GPT Tools, you consent to OpenAI’s handling of your data and acknowledge the terms outlined in this Privacy Policy. Bardwell Creative does not process or retain your data directly.


10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or updates to OpenAI’s platform. Any significant changes will be reflected in the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.



11. Contact Us

If you have any questions regarding this Privacy Policy or your interactions with Bardwell Creative’s Custom GPT Tools, please contact us at info@bardwellcreative.com.